Privacy Policy

Last updated: 19 November 2025

Welcome to SharmBlue.com (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website sharmblue.com.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

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1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

1.1 Personal Information

You may be asked to provide personal information when you:

• Submit a booking inquiry
• Contact us via forms, email, or WhatsApp
• Subscribe to our newsletter
• Use chatbot or live chat features

This may include:

• Full name
• Email address
• Phone number
• Booking details (dates, number of guests, preferences)
• Country of residence

1.2 Automatically Collected Data

When you visit our site, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and tracking data

1.3 Cookies & Tracking Technologies

We use cookies to:

• Improve your browsing experience
• Measure website performance
• Personalize content
  You may disable cookies in your browser settings.

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2. How We Use Your Information

We use your information to:

• Process booking inquiries or service requests
• Communicate with you about your inquiry or reservation
• Improve and personalize our website experience
• Send promotional offers (only if you consent)
• Respond to customer support requests
• Enhance website security and performance

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3. Sharing Your Information

We do not sell your personal data.

We may share your data only when necessary:

• With hotel partners or service providers to process your booking
• With trusted third-party tools (e.g., analytics, email marketing)
• To comply with legal obligations
• To prevent fraud or protect our legitimate interests

All third-party partners are required to handle your information securely.

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4. Data Retention

We keep your personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

You may request that we delete your data at any time (see Section 7).

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5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL)
• Secure servers and firewalls
• Restricted access to personal information

However, no online system is 100% secure, and we cannot guarantee absolute protection.

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6. Links to Third-Party Websites

Our website may contain links to external websites, including hotel partners or booking engines.
We are not responsible for their privacy practices. Please review their policies separately.

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7. Your Rights

Depending on your location, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for marketing communications
• Object to certain processing activities

To exercise these rights, contact us at:

📧 [email protected]

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8. Children’s Privacy

Our website is not directed to children under 16.
We do not knowingly collect information from minors.

If you believe a child has provided data, please contact us to remove it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

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10. Contact Us

For questions about this Privacy Policy or your personal data, you can reach us at:

SharmBlue.com
📧 Email: [email protected]
🌐 Website: www.sharmblue.com